Claims Advocacy Services

Our clients tell us that effective claim management is just a part of what we do. Whether the claim is routine or unusual, our experienced team takes aggressive action to get the best possible outcome.

 

Your Advocate

We understand your coverage and we serve as a liaison between your company and the insurance carrier.

  • Prompt reporting
  • Early intervention
  • Pursuit of timely settlement
  • Excellent communication

A customized process and a dedicated staff leads to the creation of a successful Claim Management Program for your company. It will result in a clearer understanding of your claim management process.

 

The IMA Claim Administration, Claim Management and Claim Processing Philosophy

Step One

  • Report claims quickly and accurately
  • Advise on the benefit of reporting claims in a timely manner
  • Advise you regarding actions to prevent further loss and mitigate damages
  • Request that experienced claims staff be assigned by the carrier
  • Assist you in presenting your loss to get the best results

Step Two

  • Help you understand your coverage
  • Identify solutions to provide coverage for unique exposures
  • Work to obtain the maximum insurance benefit under your policy
  • Contractual review of insurance and indemnity obligations pertaining to insurance coverage
  • Identify potential coverage gaps
  • Provide purpose-driven claim status updates

Step Three

  • Proactively communicate with the carrier, adjuster, and you
  • Prepare claim documentation for high-exposure claims
  • Serve as your voice in coverage disputes and advocate with insurance carriers, when necessary
  • Facilitate a timely resolution
  • Pursue best-in-class claim service from your carriers
  • Provide results-oriented claim management reports

 

Find a list of Carriers

 

Contact a Specialist