Risk Management and Insurance Services | Claims Service | Claims Management
On average, 60 to 70 percent of your insurance dollars can be allocated to pay claims. The IMA Claim Management approach can help you reduce these costs by 20 to 30 percent. Prompt reporting, early intervention, aggressive investigation, timely settlement, and excellent communication are the foundation of our claim management success.
At IMA, we don’t just process claims, we actively manage them.
The most important role we play in any size claim is to represent your interests, while communicating between all parties to ensure the appropriate party receives the necessary information in a timely manner. We focus on managing reserves, litigation, coverage, medical costs and subrogation. Our claim management means a program designed with you to reduce and control your claims costs while promptly and fairly paying all legitimate claims.
Our value-added approach to the programs we offer our clients is the key driver toward effective claim management administration. In addition to routine claims services, IMA is able to provide you with a wide array of specialized services that include but are not limited to the following:
- Developing client-specific claim management programs
- Establishing 24-hour claim reporting and emergency services
- Integrating claim and cost containment services
- Monitoring insurance company practices for industry standard compliance
- Ongoing review of large and litigated claims, including providing detailed status reports
- Monitoring claims for appropriate subrogation and indemnification potential
- Providing result-oriented claim management reports
- Special relationships and on-line access with national claim adjustment firms (TPAs)
